I have lost my certificate. What do I do?

If you've lost your PD certificate, or couldn't download it for some reason, we're happy to help! Here's the 3 best options:

1. If you lost a conference or course certificate, login to your on-demand conference or course access with your email address as your username and the unique password we sent to your email.  Then select the conference or you attended, go to the PD tab and complete the reflection.  You'll be able to quickly print out a new certificate.

2. If you've lost a certificate for a free workshop, please go back to the workshop page, retake the quiz and you'll be issued a new certificate.  We cannot re-issue free PD certificates unless you retake the quiz.

3. If you can't find your login information, or you need assistance, please email our support team and we'll be happy to send you a new copy.

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